Conference calls have been an alternative way of gathering people together in a business seminars or meetings. It can save everyone the hassle of traveling from one place to another just to attend a business gathering. Not only that, it can also relatively lower down company expenses because all you really need is a […]
'Business Communication' Category
Business owners know the bottom-line impact of business communication. It doesn’t matter if the communication is a memo to employees, a sales letter to prospects, or a thank you note to customers… A clear, quality message can build your business and the wrong message can demolish it.
Clear messages motivate employees, create positive change in […]
Public speaking ranks right up there in terms of the things we are afraid to do. Whether it’s the fear of being watched closely by others, or the insecurity and self-conscious feeling of slipping up during the presentation, these six tips will help you give a polished, professional speech that you (and your audience) […]
Listening is one of the most common and important things that we do. Recent research on work behaviour suggests that we spend approximately 9% of our time writing, 16% of our time reading, 30% of our time talking and 45% of our time listening.
Listening is a fundamental part of the communication process. Regardless of […]
How we say the words we choose is just about as important as the words themselves. Our voice is a powerful instrument that can motivate the troops or lull them to sleep. There is a huge difference between presenting and persuading. Your voice is a complete arsenal of persuasive techniques in and of itself. […]
Organizations are open dynamic systems for transforming resource inputs into saleable outputs (goods & services). They are created to provide useful products and services that satisfy the needs of customers and provide value to stakeholders. But the interests of various stakeholders (whether employees, customers, suppliers, or stakeholders) are not always aligned. This places conflicting […]
The secret to successful communication in business and in everyday life is asking the right questions. Understanding the value of effective questioning is probably the single most dominant factor in achieving business success. The way to learn about what people need is to ask a question and then listen carefully to the answer.
What do […]
You’ve seen it in every classified ad and most job descriptions: must have excellent communication skills. Even worse, once hired, it reappears annually each review period: Improve communication skills. What’s a person to do? Communication skills don’t require a graduate degree, just common sense, a bit of homework and a better understanding of the […]
It’s estimated that in an office of 30 employees who are all hooked up to the Internet an average of 2,500 e-mails a day shoot back and forth. With that much “communication” going on, it’s easy to imagine that there’s plenty of opportunity for miscommunication.
Recently an HR manager at a financial firm was copied […]