You may be familiar with the tale of Everybody, Somebody, Anybody and Nobody – it goes like this.
There are four people called Everybody, Somebody, Anybody and Nobody. When there was a critical task to be done, Everybody was sure that Somebody would do it. Anybody could do it but Nobody did. Somebody was angry […]
'How To?' Category
Everyone needs office supplies, from the parish of a small town to the largest conglomerate in the land. The daily grind of business requires tons of paper to be consumed every day, along with miles of pencil lead, staples, ink, and everything else that is used by millions of offices all over the world. […]
Customer service and courtesy always go hand in hand. Customer service is not customer service if it is not courteous. Courtesy is usually defined as politeness originating from kindness and exercised habitually. This is what actually encompasses quality customer service. Basing from this you can actually say that the measure of good costumer service […]
No matter what the Knowledge Management (KM) vendors say, you can’t manage knowledge. To manage something you need to know what you’ve got and you need to measure it in some way.
You can’t do either of those things with knowledge. The vast majority of knowledge is inside people’s heads. The technical term for that […]
Stress Management…is there really such a thing? Can a person really put stress and management in the same sentence? Yes, they can! Before we begin, let’s just define stress in itself.
Stress is a combination of many things such as events and circumstances that people experience and their mental and physical reaction to those things. […]
Incentives are given to employees for 2 common reasons: to motivate employees and to ensure the salesforce’s commitment to a new project of product. Either way, incentives work to increase the performance of employees and in turn, would increase the profit of the business.
Incentives, however, do not automatically equate to higher profit for the […]
On-demand software and services have the potential of changing the way software is used and implemented. I believe in this fact so much that I founded and am now the CEO of InsideSales.com, a provider of an on-demand CRM application with integrated dialers and telephony tools. Despite all of the advantages that come with […]
Your company’s productivity does not rely on the number of your employee, but on how well each of them is performing as an individual and fulfilling their roles as a team player. Thus, it is crucial to your business’ success that employees maintain a high level of motivation at work. Otherwise, your company efficiency […]
When you’re planning your to-do list, make sure you take a look at the work that you’re planning for yourself. How much of it is really important? And of that, what needs doing most urgently? Most people do the easiest and most enjoyable things first, without taking into account what really needs doing. It […]
Business software is a necessity in the modern business environment. It is crucial to do business efficiently in marketing, sales, and customer support. A good business software package can greatly boost your enterprise’s efficiency by:
* Maintaining e-mail invoices and custom billing templates
* Tracking costs and expenses
* Tracking customer inquiries, both before and after sales.
* […]