This article is from your MYB Consultancy for small business owners, in fact any business owner
Online Business Education and Operational Risk Management Training
Small Business Owners need to be 1st Class Team Leaders!!
Technically the people who work for you are employees.
I much prefer to think of them as team members.
As a business owner, technically you […]
'Human Resources' Category
What is customer relationship management?
Customer relationship management, or CRM, refers to reliable systems, processes, and procedures that allow companies to better manage customer relationships. It is a corporate level strategy that focuses on creating and maintaining effective communication with its customers. Ideally, a sound CRM strategy should develop an end-to-end process that encompasses sales, […]
Sales force automation, or SFA, is a term that refers at its most basic to automating critical sales functions like lead and account management. Sales force automation uses software to automate sales tasks like order processing, lead generation, information sharing, contact management, customer management, and employee evaluation.
It also keeps track of customer preferences, buying […]
Great supervisors work directly with the people who do the frontline work of the company. They are the key to company productivity and morale.
There are all kinds of great supervisors. They’re tall and short, fat and thin. Great supervisors come in a variety of styles. Some are loud and some are quiet. Some are […]
No this is not your vocabulary lesson for the day! I realize, and am a firm believer, that it takes all kinds of people to make the world go around. Today, I want to talk about three types of people in the world. That is not to say that there is no in between. […]
Many leaders assume that everyone understands their vision. Often there is a big gap between their vision and what the people they lead see as the vision. Unfortunately many leaders don’t take the time to actually find out how well they have expressed their vision to their team.
When the vision is uncertain, people tend […]
Automated time and attendance systems have been available to and cost effective for larger businesses for several years. However, high acquisition and installation costs have historically made such systems impractical for small to medium sized companies to implement. That has recently changed, and there are now several time and attendance systems available to smaller […]
How many hours of your week are consumed by meetings? From full staff meetings to departmental meetings, to committees and project-specific meetings, these gatherings can cut out a chunk of everyone’s schedule, wreaking havoc with the best time management plans. Rather than the number of meetings decreasing with the advances in technology, the amount […]
Leaders recognize that in order to lead effectively they need to give their followers success. Some leaders are concerned that if they reveal their goals to their subordinates there is the possibility that they might miss the goals. The leaders are concerned that they might lose credibility if this happens. While this is certainly […]
Respect is something that is earned. It doesn’t just happen because you have been put in a leadership position. If your subordinates respect you simply because you can fire them, you are a very poor leader. By consistently working to cultivate respect over time you can raise the level of respect that your subordinates […]