Leadership is an apprentice trade. In most apprentice trades, you learn about 20 percent in the classroom and from books. The rest, 80 percent, you learn on the job. Here are ten tips on how to do master your own apprenticeship.
Pick good role models. Pick out some great leaders to emulate. Then, when you’re […]
'Training & Coaching' Category
Research has shown that 80% of every organization investments is spend to improve the human capabilities and promote their interests and 20% of the investments are spend for technological upgrading and production improvements. Entering today the new advanced management practices of knowledge management, investment through people is divided to three general categories.
1. LEARNING ON […]
Sales force automation, or SFA, is a term that refers at its most basic to automating critical sales functions like lead and account management. Sales force automation uses software to automate sales tasks like order processing, lead generation, information sharing, contact management, customer management, and employee evaluation.
It also keeps track of customer preferences, buying […]
Health and safety is a daily part of modern life and an ever increasing part our working lives. In the UK you have a wide range of standard documents such as method statements, risk assessments COSSH assessments, Health and Safety Manuals etc.
Often when you purchase machinery or a substance you will find it originated […]
Many leaders assume that everyone understands their vision. Often there is a big gap between their vision and what the people they lead see as the vision. Unfortunately many leaders don’t take the time to actually find out how well they have expressed their vision to their team.
When the vision is uncertain, people tend […]
Do you want your company to run more smoothly than ever before? Do you want to minimize operating costs and maximize your profits? If you don’t know how to handle the company all by yourself, then executive coaching is the answer to either of these questions.
If your company is expanding too fast, you may […]
In this article I am considering reputation in the translations industry. These aspects are often intrinsically linked with customer services. But customer service is only a part of what makes a reputation.
I would argue that your personal reputation is one of the most valuable things that we will own regardless of where we are […]
How often have you attended a training course only to find it was actually “death by PowerPoint” masquerading as training. True training should grip the audience, involve them and stimulate them to take action after the training.
Many factors need to be considered in the design of a training program, these include:
* The amount of […]
A competency model is a description of skills, knowledge and behaviors needed to perform a job or set of jobs effectively. Given the rate at which business needs change, competency models are important because job descriptions and performance expectations can become quickly outdated. With competency models, job expectations can stay aligned with current job […]
It is amazing how many companies dive straight into a training program without ever understanding the real training needs. These same companies certainly wouldn’t start a new business venture without fully understanding the issues, how to get from where they are today to where they want to go and the costs and risks in […]